Customer service

Choosing an item or size

Start with the description and all the item photos. The front and back help you look at the neckline, waist, sleeves and skirt. Our size guide gives you a sequence to follow; Styling offers ideas for combining items.

When asking a question, include the product name or a link and the size you are considering. Tell us which detail you want to know about so your question is clear.

Ask a question about an item.

Your order

Have a question about an existing order? Include your order number if you have one, the item name and a brief description of your question. For a question about an item you have received, you can attach a photo of the relevant detail.

Online payment is not available yet. You can browse the collection, select a size and put your bag together. Email us with questions about the next steps in ordering.

Email us about your order.

Shipping and delivery

• Carrier: PostNL.
• Destinations: the Netherlands and other European countries.
• Shipping costs: €6.95 per order.
• The Netherlands: expected delivery time of about two days.
• Other European destinations: delivery time varies by country.

Read the shipping policy for further information. For delivery questions, include your order number and destination country.

Who is behind NXT.SCNE?

NXT.SCNE is the store name of MA Commerce B.V.

Business and correspondence address:
Aalsmeerderweg 239K
1432 CM Aalsmeer
The Netherlands

For questions, email info@nxt.scne.nl. Return parcels go to the separate return address below.

Return information

The returns and withdrawal policy sets out the applicable conditions and time limits. You can notify us about an online purchase through Withdraw from a purchase. Notification by email or letter also remains possible. Email questions to info@nxt.scne.nl and include the item and your order number if you have one.

The return address is:

Working with NXT.SCNE

Are you a creator, stylist or brand with an idea for a collaboration? See Collaborations and send your name, a social-media link or portfolio and a short outline of your proposal.

Share your collaboration idea.

Practical information in one place

For questions about sizes, ordering and delivery, you can also read the frequently asked questions. The privacy policy explains how personal data is handled.

Choosing an item or size

First, check the description and all photos of the item. The front and back help you pay attention to the neckline, waist, sleeves, and skirt. Our size guide provides a fixed order for your selection; on Styling you will find ideas on how to combine items.

If you have a question, send the product name or a link and the size you are considering. State which detail you want to know, so it is clear what your question is about.

Ask a question about an item.

Your order

Do you have a question about an existing order? Please state your order number if you have one, the name of the article, and a brief description of your question. If you have a question about an item received, you can include a photo of the relevant detail.

Online payment is not yet available. You can view the collection, select a size, and assemble your shopping cart. Email us for questions about the next steps in ordering.

Email about your order.

Shipping and delivery

• Carrier: PostNL.
• Destinations: The Netherlands and other European countries.
• Shipping costs: €6.95 per order.
• The Netherlands: estimated delivery time about two days.
• Other European destinations: delivery time varies by country.

Read the shipping policy for further information. For delivery inquiries, please state your order number and the destination country.

Return information

The return policy contains the applicable terms and conditions. Email your question with the order number and article to info@nxt.scne.nl.

The return address is:

Collaborating with NXT.SCNE

Are you a creator, stylist, or brand and do you have an idea for a collaboration? Check out Collaborations and send your name, social media link or portfolio, and a brief description of your proposal.

Share your collaboration idea.

Practical information in one place

For questions about sizes, ordering, and delivery, you can also check the frequently asked questions. In the privacy policy, you can read how personal data is handled.